![]() It serves as a mission control that you can use across your entire organization. The portal itself is more complex than what’s available with standard SIP trunks. With elastic SIP, you can manage both cloud PBX users and SIP trunking users through the same portal. For example, your office in London, UK, will have the same SIP calling service as the office in NY, NY. This is useful for larger organizations with a unified system that incorporates the same cloud services into their architecture around the globe. Since elastic SIP trunks are cloud-based, it’s easier for your system to integrate with other cloud services. This is one of the key reasons why elastic SIP trunks have the “elastic” moniker – they are extremely flexible for businesses that need it. It’s also useful for call centers that need to increase or scale back call capacity during different campaigns. This is ideal for businesses experiencing higher call volumes during specific times of the year. With elastic trunks, there’s a pay-as-you-go style of billing, so you pay for what you need without any extra charges. Even if your calls fall well below that amount, you’re still paying for the top end rate. For example, with standard SIP trunks, you’re typically paying for the maximum number of concurrent calls. Elastic SIP trunks use a cloud-based virtual connection to add flexibility to the SIP trunking experience. Still, SIP trunking has its issues, which is why many businesses are opting to switch to elastic trunking instead.Įlastic SIP trunking is a communications option that’s a bit more advanced and versatile compared to standard SIP trunking. According to a recent study, 90% of SIP users report that they are satisfied with call quality. SIP trunking is quickly becoming the go-to technology for businesses looking to make clear calls and conferences. There’s also the audio quality issues that are often experienced on landlines, which makes for unclear audio conferences and calls. Public switched telephone networks (PSTN) are dying, thanks to long-distance fees and expensive hardware.
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